Pamella Joachim is our Sales Operations Manager. Pam is responsible for handling sales support, sales reporting and internal accounting operations. She is also adept in researching customer issues and assisting with resolutions.
She has been with Collateral for over 15 years and has held a Life & Health license since 2006. Formerly from the mid-Atlantic region, she held numerous management positions in banking and accounting before moving to the Birmingham area. Pam is the one who holds it all together when things get crazy.
Erica Janda serves as a Benefits Specialist for Collateral Educators. She is currently licensed in Life and Health with a focus on Alabama Educators. Her main responsibilities are assisting clients with information regarding their dental, vision, disability, life, accident and critical illness policies.
Before joining Collateral Educators, Erica worked for State Farm which sparked her love and passion for insurance and helping others when they need it the most. Erica can be contacted at the customer care center Monday – Friday, 8:00 AM – 5:00 PM at 1-866-322-2244.
Villeta H. Hudson
Villeta Hudson is the newest Collateral team member. Her 22 years as a customer service representative in the auto insurance industry has allowed her to make a smooth transition to Collateral Insurance Agency. Licensed in Property & Casualty insurance, she thrives on building new relationships with customers as she earns their trust and helps them protect some of their most important assets.
Villeta loves being a part of a family-oriented company and enjoys the people she works with. She is a graduate of Talladega College, wife of 24 years, and has two daughters ages 15 and 21, all of which helps her have a little more patience and be an efficient problem solver.
Let Villeta provide you with an auto & home quote to see if she can improve your coverage and save you money. The time to find out you don’t have the proper coverage is not after you have a claim. Give Villeta a call at 1-800-366-4044. You will be glad you did.